Vision The vision of Metro Real Estate is to achieve the highest possible standards of the real estate industry as a full-service real estate company while establishing our agency as the preferred real estate company within our market area. We believe in teamwork, professionalism, and long-term decision-making. Our objective is to be a respectable leader in both residential and commercial real estate. We will serve our customers' needs and will consistently add lasting value to the community. We recognize the need to be flexible, entrepreneurial, and aggressive, both as individuals and as a company. We endeavor to preserve and enhance our reputation for integrity through all our actions. Mission Customer Service: We direct all of our efforts toward our customers – both internally and externally- to understand, anticipate, and satisfy their needs and expectations in a timely, cost-effective and value-added manner both as a company and as individuals. Initiative and Leadership: We encourage and reward entrepreneurial behavior, leading by example, prudent risk-taking; and we seek to foster an atmosphere of respect and empowerment for all employees. Communication: We will seek and share all information necessary and relevant to complete our jobs to the best of our ability. Training and Development: We encourage and support all employees to realize their full professional potential. We will provide training and educational programs to develop technical, project management, interpersonal, communication, and leadership skills. Values Honesty and Integrity: We always do what is right, fair, and ethical. Communication: We share appropriate information in an honest and open manner. Respect: We are considerate of others through the use of appropriate behavior. Teamwork: We encourage and reward teamwork. Quality: We strive for professional excellence to the highest standards possible consistent with the goals of the project. Attitude: We are positive, enthusiastic, and have a vibrant spirit. Entrepreneurial: We encourage creativity, flexibility, and innovative approaches to our work. Leadership/Initiative: We lead by example. Our actions speak louder than words. Professional Development and Personal Skills: We advance our talents and skills to their fullest potential (as individuals, as professionals and as managers of others.) Accountability: We are responsible for our actions and understand their impact on others. Customer Satisfaction: We strive to exceed the expectations of our customers (internally and externally) by anticipating, understanding and responding appropriately to their needs.